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Introduction

SandaraBot ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

• Account Information: Telegram username, user ID, name, and contact details you provide during registration.
• Payment Information: Transaction IDs, payment method details (UPI ID, BTC wallet addresses), and payment screenshots for verification.
• Usage Data: Information about how you interact with our bots, including subscription history and analytics.
• Creator Data: Date of birth, nationality, and content channel information for creators.

How We Use Your Information

• To process payments and manage subscriptions
• To provide customer support and respond to inquiries
• To verify creator identities and prevent fraud
• To send renewal reminders and important notifications
• To improve our services and user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With payment processors to complete transactions
• When required by law or legal process
• To protect our rights and prevent fraud

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy, please contact us at sandarabot@gmail.com or through @SandaraSupportBot on Telegram.

Agreement to Terms

By accessing or using SandaraBot services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Eligibility

• You must be at least 18 years old to use our services
• You must have a valid Telegram account
• You must provide accurate and complete information during registration

For Creators

• You retain all rights to your original content
• You are responsible for ensuring your content complies with applicable laws
• We reserve the right to reject or remove content at our discretion
• Payouts are processed to your provided BTC wallet address
• We retain 5% of all transactions as a platform fee

For Buyers

• All sales are final unless otherwise specified
• You may not share or redistribute purchased content
• Subscription access is valid for 30 days from purchase
• Refunds are provided at our sole discretion

Prohibited Activities

• Creating fake accounts or impersonating others
• Attempting to bypass payment systems
• Distributing malware or harmful content
• Violating intellectual property rights
• Any illegal activities

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice.

General Disclaimer

The information and services provided by SandaraBot are on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our services or the information, content, or materials included.

Financial Disclaimer

We are not responsible for any financial losses incurred through the use of our platform. Cryptocurrency transactions are irreversible, and you are responsible for ensuring the accuracy of wallet addresses and payment information.

Content Disclaimer

• We do not create, own, or endorse content posted by creators
• Creators are solely responsible for their content
• We act only as an intermediary platform
• Source codes are provided as-is without warranty

Bot & Scam Warning

IMPORTANT: Only interact with our official bots listed on this website. We are NOT responsible for any payments made to fake bots or scammers impersonating SandaraBot. Always verify bot usernames before making any transactions.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites.

Limitation of Liability

To the fullest extent permitted by law, SandaraBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

General Policy

Due to the digital nature of our products and services, all sales are generally final. However, we understand that issues may arise, and we handle refund requests on a case-by-case basis.

Eligible for Refund

• Payment was processed but access was never granted
• Technical issues preventing access to purchased content
• Duplicate payments for the same product/subscription
• Creator channel was deleted or made unavailable

Not Eligible for Refund

• Change of mind after purchase
• Dissatisfaction with content quality (for creator subscriptions)
• Failure to use the subscription during the valid period
• Account termination due to Terms of Service violation

Refund Process

To request a refund, contact @SandaraSupportBot with your payment proof and reason for the refund request. Refunds, if approved, will be processed within 7-14 business days.